Common Questions. Simple Answers.

Below are some answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question, head to our Contact page to drop us a note or give us a call today!

 

  • What are the office hours?

             Monday - Friday, 9 AM to 5 PM 

             Saturday & Sunday, 9 AM to 4 PM 

 

  • When can I access my unit?

             7 days a week, 6 AM to 9 PM

 

  • Am I required to store long-term?

             All our storage units are rented on a month-to-month basis. Store with us short or long-term. 

 

  • How do I pay my storage bill?

             Pay your storage bill online using a debit or credit card. You can also mail in a check or money order.

 

  • Do you accept cash?

            We do not accept cash. Payments can only be made with debit /credit card, or by mailing a check/money order.

            Mailing address: PO Box 2057 Gig Harbor,  WA  98335

 

  • What documentation do I need to rent a unit?

             A valid form of government-issued ID such as driver’s license, passport, or state ID. 

 

  • What items am I not allowed to store?

            Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

 

  • Do you offer military discounts?

            We offer a 10% discount to active duty, this is our small way of saying thank you.

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