Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

What are the office hours?
Monday - Friday, 9 AM to 6 PM 
Saturday & Sunday, 9 AM to 4 PM 

When can I access my unit?
7 days a week, 6 AM to 9 PM

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term. 

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. 

What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID. 

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids. 

What security features do you offer?
Our facility is fully fenced and gated with keypad entry.

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